SHIPPING:
*All packages are ship with the United States Postal Office.
* Please provide us the correct is address, we will not ship your goods to unconfirmed addresses.
* We offer Priority Mail insured.
-Ground Advantage Mail: Approx. 2-5 business days
-Priority Mail: Approx. 2-3 business days-Express Mail 1-2 business days
MISSING, NON DELIVER, DAMAGE PACKAGE:
Your satisfaction is our priority, Please purchase insurance, we will not be able to process an insurance claim on your behalf or issue a refund if insurance it's not purchased.
Missing packages marked "delivered" can sometimes be misplaced. Check with your local post office. In most cases, they can locate it for you. (We will not process a refund, or send a new item if your package is marked "delivered'' or insurance if it's not purchased). Packages do get lost sometimes, please add insurance.
RETURN POLICY:
If for any reason, you are not completely satisfied with your order, you may return it for a refund or exchange. Please keep in mind that shipping cost will not be refunded. We do not charge any restocking fees
-Contact us within: 3 days of delivery
-Please ship items back within: 7 days of delivery
-Must be in brand new, unworn condition & in their original packaging (INCLUDING BOX)
-Definition of unworn (No scratches, no discoloration, stones as shiny as they were when we shipped your package)
-If return has signs of use the item will be sent back
-If items or items are return damage it will be return at the customers expense, this items would not be able to be resale
-Buyers are responsible for return shipping costs.
*Please contact us within 3 days of delivery
Contact@Emmaverajewelry.com
*Refunds: If discounts were applied and you receive free shipping, this will be deducted from your refund if you decide to do a return.
*Buyers are responsible for return/exchange shipping cost.
Our lines of communication area always open!
Feel free to contact us anytime ❤
Contact@Emmaverajewelry.com
Emma Vera Jewelry a Registered Trademark
